Shipping policy
Shipping Policy – i Pure
We currently deliver orders across Pakistan.
Order Processing:
Orders are normally processed within 1–2 business days after confirmation. Orders may take additional time during sales, holidays, or other busy periods.
Delivery Time:
Delivery usually takes 2–5 business days, depending on the destination and courier service.
Shipping Charges:
Shipping charges are calculated and displayed at checkout. Any applicable delivery charges will be communicated before order confirmation.
Order Confirmation:
For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Issues:
Please make sure your name, phone number, and delivery address are correct. i Pure is not responsible for delays caused by incorrect/incomplete address information, customer unavailability, or courier-related circumstances beyond our control.
Damaged or Incorrect Products:
If you receive a damaged, leaked, or incorrect product, please contact us as soon as possible after delivery with your order details and clear photos/videos of the package and product.
Contact:
For shipping-related questions, please contact us through the contact details provided on our website.